We're Changing the Way You Access Care

From 1 October, we will be using Anima, a new online triage system to help you get the right care, at the right time.

• Easier to request appointments and advice
• Clear updates on your request
• Quick and safe communication with our team

What This Means for You:

• You will use Anima to submit medical and administrative requests.
• Our clinical team will review your request and decide the best next step.
• This helps us manag demand more effectively and keep waiting times lower.

Important:

Routine medical enquiries, such as fit notes, medication queries, or immunisation appointments, should also be submited through Anima.

Find out more on the Anima website.