Noticeboard

Zero tolerance

Since the easing of lockdown restrictions

surgery staff have experienced an increase in verbal abuse

We have a zero tolerance policy at the Grovehurst Surgery

and WE DO NOT TOLERATE ANY FORM OF ABUSE

This includes swearing, shouting, aggressive behaviour,

unreasonable demands on our service.

It is not always possible to see the same doctor

and due to an increased demand on our services

you may have to accept an appointment with another

doctor rather than insist on seeing the doctor of your choice

If you breach our zero tolerance policy then you WILL be removed from the practice list

Our staff are here to help you and not to be abused

 

BMA Poster

econsult

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TO AVOID THE SPREAD OF COVID-19

The surgery doors are closed and access is limited to essential visits only.
The surgery telephone lines will be open as usual.
Telephone appointments are available if you need to speak to a doctor and if you need to be seen face to face then an appointment will be arranged for you.

Advice about Coronavirus

For the latest advice about the Coronavirus please check online at:

www.gov.uk

www.nhs.uk

(Site updated 21/09/2021)
For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.
 
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