How To Book An Appointment
Some GP appointments are available for booking online. It is very quick and easy to get registered to use this facility. You will need to provide some photo ID, such as a passport or driving license to one of our reception staff. You will then be given a letter to take home so that you can register online.
Pharmacy & Self-Care
Your pharmacy can advise you on minor illness without the need of an appointment. Please speak to a pharmacist first.
Pharmacy & Self-Care
Pharmacists are qualified healthcare professionals who can offer clinical advice, over the counter medicines and their use, to effectively and safely manage a range of minor health concerns. They can also help you to decide whether you'll need to see a doctor. You don't need an appointment and you won't even be asked to make a purchase. Every pharmacy also has a private consultation area for you to talk about your symptoms in private if you prefer.
Triage Appointment System
The practice has a triage system for appointment requests.
Every request for an appointment is triaged and assessed by a Clinician to ensure patients receive the most appropriate medical care within the most appropriate timescale.
When contacting the surgery for an appointment a patient will be asked a number of questions by the Reception team so that the Clinician is able to make the necessary assessment for treatment.
A Clinical judgement will then be made as to what is the most appropriate treatment
Same Day/Urgent Appointments
If you need an urgent appointment we will try and make you an appointment on the same day with the Urgent Care Practitioner.
However, during busy times when all the same-day appointments have been taken the receptionist will take your details and the duty doctor will ring you back. Your problem will be assessed and you will be offered either appropriate advice or an appointment.
Please telephone the Surgery as early as possible for the same-day appointment so that we can deal with your problem effectively. We are exceptionally busy at present so please be patient.
If you feel your problem is an emergency please let the receptionist know so that you can either be put in contact with the doctor immediately or they will ring you back as soon as possible.
Life Threatening - Go to A&E
If you or someone you know has a life-threatening condition, such as loss of consciousness, a sudden confused state, chest pain, breathing difficulties etc, you should call 999
In an EMERGENCY call 999.
Emergencies are situations that cannot be managed at home and may be life threatening
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