Book Appointments

 

Pharmacy and Self Care

See a Pharmacist

Many conditions can be treated without the need to see your GP.

Self-Care

Help and support available from many National and Local Organisations

Visit our Self Help Zone

How To Book An Appointment

Some GP appointments are available for booking online. It is very quick and easy to get registered to use this facility. You will need to provide some photo ID, such as a passport or driving license to one of our reception staff. You will then be given a letter to take home so that you can register online.

Opening Hours

See our opening hours and what to do when we are closed

Opening Hours

Triage Appointment System

We value your time and well-being, which is why we have implemented a triage system to ensure you receive prompt and appropriate care.

Use our online triage system

Same Day/Urgent Appointments

If you need an urgent appointment we will try and make you an appointment on the same day with the Urgent Care Practitioner via our online triage system

However, during busy times when all the same-day appointments have been taken the receptionist will take your details and the duty doctor will ring you back. Your problem will be assessed and you will be offered either appropriate advice or an appointment.

Please telephone the Surgery on 01795 430444 as early as possible for the same-day appointment so that we can deal with your problem effectively. We are exceptionally busy at present so please be patient.

If you feel your problem is an emergency please let the receptionist know so that you can either be put in contact with the doctor immediately or they will ring you back as soon as possible.

Sickness Certificates (Fit Notes)

You must give your employer a doctor's 'fit note' (sometimes called a 'sick note') if you've been ill for more than 7 days in a row and have taken sick leave. This includes non-working days, such as weekends and bank holidays.

Visit our Sickness Certificates page

Travel Vaccinations

Information and advice for travelling abroad.

Visit our Travel Information page

Home Visits

Whenever possible you will be asked to attend the surgery due to the equipment and facilities present within the building that are not accessible during home visits. Where this is not possible and is more suitable for the patient to be seen at home, we can send out a doctor to perform basic observations and refer on to the community for any further care at home. 

Home visits are only justified on medical grounds. Requests for non-emergency home visits should be made as early in the day as possible as this helps the doctors to prioritise the order of their home visits. Telephone the surgery on 01795 430444.

Requests for a home visit will be triaged by a GP.

Chaperone Policy

There may be occasions as a patient when you may need to be intimately examined by your doctor or nurse. We are committed to putting our patients at ease.

If you wish to have a chaperone present please do not hesitate to ask your doctor or nurse.

If it is not possible for a chaperone to be provided immediately you may be asked to return and rebook a joint appointment with a doctor and one of our practice nurses.

Change or Cancel an Appointment

Please give us as much notice as possible so we can offer your appointment to someone else.

Ways to cancel

  1. Telephone us on 01795 430444
  2. Cancel using our online services
  3. Cancel through the NHS App

Out Of Hours

Additional Appointments

The practice is offering additional appointments on Monday and Tuesday mornings and pre-bookable routine appointments on a Friday.

Mondays & Tuesdays

  • 7am to 8am GP telephone appointments
  • 7am to 8am Phlebotomy clinic

Fridays

  • 9am to 5pm Prebookable GP telephone appointments (subject to availability) 

Please contact the surgery to book one of these appointments.

Please ring NHS 111 as usual if you need medical assistance when we are closed and if you cannot wait until we reopen.

Life Threatening

Call 999 or go to A&E now if:

  • you or someone you know needs immediate help
  • you have seriously harmed yourself – for example, by taking a drug overdose

A mental health emergency should be taken as seriously as a medical emergency.

Find your nearest A&E

Urgent But Not Life Threatening

Visit an urgent care centre if:

  • You have an urgent medical issue requiring on the day attention

Find Urgent Care Services

Non-urgent

Use NHS 111 if:

  • You need help now, but it’s not an emergency

There will be someone to provide you with advice and to direct you to a clinician if it is necessary.

Visit NHS 111 Online