Email is being retired

We’re making a change to help us deliver better, faster care.

From now on, our email address will no longer be used for patient requests such as:

• Repeat prescriptions
• Appointments
• Sick notes or admin tasks

Instead, please use the NHS App or eConsult. These tools are designed to handle requests safely and efficiently, ensuring your needs are met quickly — and freeing up our inbox for clinical communications with hospitals, pharmacists, and community teams.

Thank you for helping us prioritise your care.

Published: May 2, 2025