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Grovehurst SurgeryWelcome to the Grovehurst Surgery

The Grovehurst Surgery is a four Partner GP practice based on the outskirts of Sittingbourne, Kent.

"Our aim is to preserve and enhance our good reputation for being caring and innovative by providing the highest quality primary health care services to our patients within the available resources".

We are also a GP training practice helping to train and encourage trainee doctors to become GP's.

Our one storey purpose built surgery is modern, spacious, clean and easily accessible by car, public transport and by train as we are situated next to the Kemsley Railway station.

We have a car park at the front of the surgery with disabled parking facilities and a limited number of car parking spaces.

The entrance to the surgery is all on one level and there are no steps so wheelchair access is not a problem.

Zero tolerance

The NHS operates a Zero Tolerance Policy with regards to violence and abuse and the Practice has the right to remove violent patients from the list with immediate effect in order to safeguard Practice staff, patients and other persons.

Violence in this context includes actual or threatened physical violence or verbal abuse which leads to fear for a person's safety. This includes verbal abuse during the course of a telephone conversatio and/or in person while visiting the surgery premises.

In this situation we are obliged to notify the patient in writing of their removal from the list and record in the patient's medical records the fact of the removal and circumstances leading to it. NHS England is then responsible for providing medical care for such patients.

 

 

 

(Site updated 25/04/2016)
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