The Grovehurst Surgery
Zero tolerance - any patient who abuses the Doctors or staff in person or over the phone, whether this be verbally or physically, or by behaving in a threatening manner will be removed from the Practice list.
Social Media policy - any patient who makes deregatory comments about the doctors and staff on any internet website, for example Facebook, will be removed from the practice list and also risks being reported to the Kent Police depending upon the severity of the abuse.
Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as ordering a repeat prescription or booking an appointment.
Partners in Care
Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.
GP Appointments Online
Some GP appointments are available for booking online. Its very quick and easy to get registered. See our reception staff with some photo id (passport or driving licence) then take the letter they give you home and complete your registration online. The letter contains all the information you'll need. Once registered you will have access to online booking of GP appointments.
(Site updated 01/05/2015)